Detect-ION Privacy Policy

Introduction

Detect-ION ("Company," "we," "us," or "our") is committed to protecting the privacy and security of personal information collected through our website, services, and interactions with our technology solutions. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, or interact with our detection and diagnostic technologies.

Information We Collect

Information You Provide Directly

• Contact Information: Name, email address, phone number, company name, and job title when you contact us or request information
• Professional Information: Industry sector, business requirements, and technical specifications when requesting product demonstrations or consultations
• Communication Records: Content of emails, phone calls, and other communications with our team
• Event Registration: Information provided when registering for webinars, conferences, or product demonstrations

Information Collected Automatically

• Website Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and referral sources
• Device Information: Device identifiers, screen resolution, and other technical specifications
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance website functionality and analyze usage patterns

Information from Our Technology Solutions

• Sensor Data: Technical performance metrics, operational parameters, and system diagnostics from our detection devices
• Environmental Data: Chemical composition readings, concentration levels, and measurement timestamps (all anonymized and aggregated)
• Usage Analytics: Device utilization patterns, maintenance schedules, and performance statistics

How We Use Information

Business Operations

• Respond to inquiries and provide customer support
• Process requests for product demonstrations and technical consultations
• Develop and improve our detection technologies and services
• Conduct research and development activities
• Maintain and secure our systems and facilities

Communications

• Send requested information about our products and services
• Provide updates on technological developments and industry insights
• Notify you of relevant conferences, webinars, and events
• Deliver important service announcements and security updates

Legal and Compliance

• Comply with applicable laws, regulations, and government requests
• Protect our rights, property, and the safety of our users and the public
• Fulfill contractual obligations with government agencies and partners
• Maintain records required for defense and healthcare industry compliance

Information Sharing and Disclosure

Limited Sharing

We do not sell, rent, or trade personal information. We may share information in the following circumstances:

• Service Providers: Trusted third-party vendors who assist with website hosting, data analytics, and business operations under strict confidentiality agreements
• Business Partners: Authorized distributors and integration partners solely for fulfilling legitimate business purposes
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with mergers, acquisitions, or asset sales (with notice to affected users)

Government and Defense Sector

Given our work with government agencies and defense contractors, certain technical data may be subject to:

• Export control regulations (ITAR, EAR)
• Government security clearance requirements
• Federal acquisition regulations and compliance standards
• Classified information handling protocols

Data Security

Technical Safeguards

• Industry-standard encryption for data transmission and storage
• Multi-factor authentication for system access
• Regular security assessments and penetration testing
• Secure data centers with physical access controls
• Network monitoring and intrusion detection systems

Organizational Measures

• Employee training on data protection and security protocols
• Access controls limiting data access to authorized personnel only
• Regular security policy updates and compliance audits
• Incident response procedures for potential security breaches
• Vendor management programs ensuring third-party security standards

Sensitive Information Protection

We implement enhanced security measures for:

• Healthcare-related diagnostic data
• Defense and security-sensitive information
• Personally identifiable information
• Proprietary technical specifications
• Government contract-related data

Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal obligations and regulatory requirements
• Resolve disputes and enforce agreements
• Support ongoing business relationships

Specific retention periods vary based on:

• General Business Records: 7 years from last contact
• Technical Support Data: Duration of product lifecycle plus 3 years
• Government Contract Data: As required by applicable regulations
• Website Analytics: 2 years from collection date

Your Rights and Choices

Access and Control

Depending on your location, you may have rights to:

• Access personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of personal information
• Object to or restrict certain processing activities
• Receive a copy of your information in a portable format

Communication Preferences

You can:

• Unsubscribe from marketing communications at any time
• Update your contact preferences through our website
• Request to be removed from specific mailing lists
• Opt out of non-essential cookies through browser settings

International Data Transfers

Our operations may involve transferring information internationally. We ensure adequate protection through:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions recognizing equivalent protection levels
• Binding corporate rules for intra-group transfers
• Additional safeguards as required by applicable law

Children's Privacy

Our services are designed for business and professional use. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information promptly.

Updates to This Policy

We may update this Privacy Policy to reflect:

• Changes in our business practices
• New legal or regulatory requirements
• Technological developments
• Feedback from users and stakeholders

We will notify users of material changes through:

• Email notification to registered users
• Prominent notice on our website
• Direct communication for significant policy changes

Contact Information

For questions, concerns, or requests regarding this Privacy Policy, contact:

Detect-ION Privacy Office
6812 W. Linebaugh Ave.
Tampa, Florida, 33625 United States

Email: info@detect-ion.com

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This Privacy Policy is designed to comply with applicable privacy laws including GDPR, CCPA, and other relevant regulations. For specific legal advice regarding your jurisdiction, please consult with qualified legal counsel.